Services And Support
In order to fully satisfy the Clients’ requests, the company Neptune offers two services of fundamental importance:
- pre-sales consultancy
- the after-sales service
The pre-sales consultancy puts Neptune’s Industry experience at the customers disposal: each single project is elaborated in accordance with requirements and limits of the clients. This means a highly qualified consultancy with regard to technological development and a guarantee for serious and professional performance.
The after-sales service represents the long-term guarantee for the investment of the customers has made by purchasing a Neptune machine or plant. We not only provide original spare parts on demand, but also an on-call service to ensure a prompt arrangement of the service team